Frequently asked questions.

ValoCaptions is post-production AI subtitle software for long panel discussions, talk shows and other recordings with multiple speakers. It combines review signals and staged AI support to help turn checked content into well-timed, readable subtitles.

It is designed for long recordings in which several people interact, including panel discussions at events, broadcast-style talk shows, debates, roundtables and multi-speaker e-learning content.

It is designed for teams that deliver long-form video and subtitles, including webinar and livestream studios, video makers, production companies, e-learning teams and subtitle professionals.

Yes. ValoCaptions is made for post-production subtitles on event panels where speakers interrupt, respond quickly or speak over one another. Multiple transcript and speaker signals flag passages that may deserve a closer look, so you can direct your review where it matters.

Yes. It is suited to long-form talk shows, debates, roundtables and interview-led programmes with several speakers. The workflow gives you a clearer route through the moments that need editorial attention.

Yes. Video makers and production teams can create subtitle files, downloadable transcripts, burned-in subtitle videos and translated subtitle files for long-form productions. You choose the stages that fit the project and retain the final editorial decision.

Yes. It is especially useful for long e-learning recordings with guest experts, questions and answers, group discussions or other speaker changes. The workflow helps you find the moments that need the most attention before delivering readable subtitles.

No. ValoCaptions is designed for post-production: creating and reviewing subtitles after a recording, edit or live broadcast has finished.

Yes. Where accessibility work goes beyond subtitles, or where your organisation has specific delivery requirements, Valo Media can prepare a tailored post-production proposal. The exact scope, including subtitle, editorial, audio-description or delivery work, is agreed project by project.

People interrupt, take turns quickly and talk at the same time. Those moments make it harder to establish exactly what was said, who said it and how the subtitle should read on screen.

Most automatic subtitle services rely on a single automated stage, which often leaves substantial manual correction. We take a fundamentally different approach. ValoCaptions works in multiple focused rounds for speech and speaker identification, transcript refinement, subtitle timing and readability. Each round builds on the previous one, significantly reducing manual work and production time, while you retain the final editorial decision.

AI supports every stage, from the first transcript to the final subtitle layer. Its proposals and changes stay visible in the workflow, so you can steer the work at any point and retain full editorial control over what is approved and delivered. You can also let AI take more of the routine work off your hands while you focus on the decisions that matter.

The software compares multiple AI transcript sources with speaker and overlap signals. Differences and rapid speaker changes can then be shown as attention points in the timeline. They guide review but do not make the final editorial decision.

Speaker diarisation means identifying who speaks when. ValoCaptions uses speaker changes and possible overlap as review signals alongside multiple transcript sources.

Yes, but you choose how far you take the workflow and how much assistance you use. The stages are designed to take as much routine work as possible off your hands while improving the subtitle result. AI does the heavy lifting; you decide where to review, steer and make the final call.

The workflow starts with a Basic Transcript. Multiple speech-recognition sources and speaker diarisation, which maps who speaks when, give it a broader basis and point out moments that may need attention. You can then turn the checked transcript into timed Verbatim subtitle cues and, if you choose, rewrite those into Clean Read subtitles for a smoother on-screen flow. Finally, download the subtitles and transcript in the format your delivery requires. See the full workflow.

Yes. You can record preferred spellings for names, jargon and abbreviations, giving the review and later text stages a consistent reference point.

Yes. Use compatible AI tools inside ValoCaptions to work faster on your project. This includes OpenAI Codex, Anthropic Claude Code, Perplexity, OpenCode, Cursor and other tools that support the project workflow. Their proposals remain visible, and you decide what to accept, edit or reject.

You receive the subtitle file in the format you need and a transcript in the format you need. If selected, you also receive translated subtitle files and a video with subtitles burned in.

Finished subtitles can be translated into multiple target languages, with a separate subtitle file for every translation. See pricing.

Yes. You receive your video with subtitles burned into the image, plus a separate subtitle file and transcript file. See pricing.

Yes. Multiple subtitle specialists manage the complete workflow, from the initial transcript through final Clean Read subtitles. See pricing.

Yes. Start with the free on-demand video course, or book a personal onboarding workshop in English for up to five participants. A subtitle specialist guides you as you work with your own video material. See pricing.

Choose the level of support your project needs: Basic subtitles, Clean Verbatim or the full workflow through Clean Read. Translation, personal onboarding and fully managed subtitles are available as optional additions. See pricing.

Registered businesses in the European Union can request early access: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

ValoCaptions is fully operational. During the beta, we are working with a select group of companies to make targeted improvements before expanding access.

No. ValoCaptions is being introduced gradually. Submitting the form does not guarantee immediate access, availability, a processing time or acceptance of a project.

No. The pricing page explains the beta pricing model, but credits and projects are confirmed separately after early access has been granted.

The early-access form requires your name, business email address, company name and country. Its use-case field is optional. The contact form requires your name, business email address, company name and question. Company website and phone number are optional.

No. We do not use customer recordings, transcripts or end-client information to train AI, for marketing, sales activity or general product improvement. If we ever wanted to use project material differently, we would ask for a separate written agreement first.

Access is limited to the people and approved services needed to complete your project. We agree this with you before work starts.

We normally delete the source video within 180 days of final delivery, or sooner if we agree a shorter period. Before work starts, we confirm how long the other project files are kept and how deletion works.

Not automatically. We use European data centres where the agreed project setup allows it. Before you send a recording, we tell you where it will be processed and who can access it.

Yes. Before work begins, we align the selected workflow, deliverables, data route and retention period. If your organisation has additional requirements, we define them in a project-specific quotation.

Yes. Contact us to request access, correction, deletion or restriction. If another organisation supplied the recording, we may need to refer the request to them.

ValoCaptions is a product of Valo Media, registered in the Netherlands under Dutch Chamber of Commerce number 55580556. Valo Media also trades under the name Valo Online Events. Visit valo-online.events.